Transforming Customer Experiences

Magistral customer experience application

This door and window manufacturing and distribution company wanted to invest in a web application to improve customer service. This technological tool was designed and developed with the aim of making in-store visits more dynamic, and becoming the reference for information and product presentation in the branch.

This application is much appreciated by Fenêtres Magistral representatives, as it enables them to better guide customers through the purchasing process.

Solution

Analysis for improving customer experience in branches
Recommendation for integration of customer interactivity through technology
CMS integration
Web application development
UX-UI application design
In-store application implementation and configuration
Application hosting

Testimonial

"We are very satisfied with the level of expertise provided by Openmind's consultants, both in terms of technical and functional consulting, and in the execution of the mandates entrusted to them."

Stéphan Charron

Sales and Marketing Director

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Brainstorm

During the brainstorming phase, we work with you to identify potential solutions to your business challenges to generate the technology response that aligns with your business objectives.

Requirement

Through our requirements gathering process, we work closely with you to define and prioritize your needs, ensuring that our solutions are tailored to meet your specific requirements.

Kickoff

This phase marks the beginning of our partnership. We’ll finalize the project plan and establish clear communication channels to ensure a smooth and successful project execution.

Transforming Customer Experiences in the Door and Window Industry

Magistral customer experience application

Solution

Testimonial

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